TERMS & CONDITIONS

Last Updated: [Insert Date]

Welcome to Thumb Knuckle Market Inc. (“Thumb Knuckle Market,” “we,” “our,” or “us”). These Terms and Conditions govern your access to and use of our website, products, services, and any related features or content (collectively, the “Website” or “Services”).

By accessing, browsing, or using this Website in any manner, including placing an order or submitting information, you agree to be legally bound by these Terms and Conditions. If you do not agree, please discontinue use of the Website immediately.

1. About Thumb Knuckle Market

Thumb Knuckle Market Inc. is a family-owned and operated grocery and farm market business. We offer fresh produce, seasonal fruits and vegetables, plants for gardening, grocery items, specialty products, and related services both in-store and through our Website.

Due to the nature of agricultural products and seasonal availability, offerings may vary throughout the year.

2. Acceptance of Terms

By using this Website, you confirm that:

• You have read and understood these Terms and Conditions
• You agree to comply with all applicable laws and regulations
• You are legally capable of entering into a binding agreement

We reserve the right to modify or update these Terms at any time. Changes will be effective immediately upon posting. Continued use of the Website constitutes acceptance of the revised Terms.

3. Eligibility

You must be at least 18 years old, or have permission from a parent or legal guardian, to use this Website. By using the Website, you represent that you meet these requirements.

4. Use of the Website

You agree to use the Website for lawful purposes only. You may not:

• Engage in fraudulent or deceptive practices
• Interfere with the security or functionality of the Website
• Attempt to gain unauthorized access to systems or data
• Upload malicious software, viruses, or harmful code
• Misrepresent your identity or affiliation

We reserve the right to restrict or terminate access if misuse is suspected.

5. Product Information & Availability

We make every effort to ensure that product descriptions, pricing, and images are accurate. However:

• Images are for illustrative purposes only
• Actual products may vary in appearance or quantity
• Availability is subject to change without notice
• Seasonal and local products may be limited

We reserve the right to discontinue or modify any product at any time.

6. Pricing & Payments

All prices are displayed in applicable local currency unless otherwise stated. Prices may change without notice.

We reserve the right to:

• Correct pricing errors
• Cancel orders affected by incorrect pricing
• Refuse service where permitted by law

Accepted payment methods will be displayed during checkout. Payments must be successfully processed before an order is fulfilled.

7. Orders & Acceptance

Submitting an order does not guarantee acceptance. We may cancel or limit orders due to:

• Product availability
• Payment verification issues
• Suspected fraud
• Errors in pricing or product information

If an order is canceled, any payment made will be refunded according to the original payment method.

8. Delivery & Pickup

Delivery and pickup options, if available, are subject to location and scheduling availability.

While we aim to meet estimated delivery times, delays may occur due to:

• Weather conditions
• Supply chain disruptions
• High demand periods
• Incorrect customer information

We are not responsible for delays or failures caused by circumstances beyond our control.

9. Perishable Goods & Quality Disclaimer

Due to the perishable nature of food and produce:

• All sales of fresh items are generally final
• Quality concerns must be reported within 24 hours of delivery or pickup

Refunds or replacements may be offered at our discretion based on the situation.

10. Returns, Refunds & Exchanges

Non-perishable items may be eligible for return or exchange subject to:

• Proof of purchase
• Condition of the item
• Timeframe specified by us

Refunds, if approved, will be processed using the original payment method.

11. Promotions & Discounts

All promotions, discounts, or special offers:

• Are subject to specific terms
• May be modified or discontinued at any time
• Cannot be combined unless stated

Misuse of promotions may result in cancellation of orders or accounts.

12. Intellectual Property

All Website content, including text, images, graphics, logos, and design elements, is the property of Thumb Knuckle Market Inc. or its licensors.

Unauthorized use, reproduction, or distribution is strictly prohibited.

13. User Submissions

Any feedback, reviews, or content submitted to us may be used for marketing or operational purposes without compensation. You confirm that submitted content is lawful and original.

14. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their content, policies, or practices. Use of third-party services is at your own risk.

15. Food Safety & Allergens

While we take food safety seriously:

• Cross-contamination may occur
• Ingredients may change without notice

Customers are responsible for reviewing product information and managing dietary restrictions.

16. Limitation of Liability

To the fullest extent permitted by law, Thumb Knuckle Market Inc. shall not be liable for indirect, incidental, or consequential damages arising from use of the Website or products.

17. Indemnification

You agree to indemnify and hold harmless Thumb Knuckle Market Inc. from claims arising from your use of the Website or violation of these Terms.

18. Force Majeure

We are not liable for failure or delay caused by events beyond our reasonable control, including natural disasters, supply disruptions, or governmental actions.

19. Governing Law

These Terms shall be governed by the laws of the jurisdiction in which Thumb Knuckle Market Inc. operates.

20. Contact Information

For questions regarding these Terms:
📧 [Email Address]
📞 [Phone Number]